Reservation Policy

THESE OBSERVATIONS ARE VALID TO ANY KIND OF RESERVATION.

THE RESERVATION IS CONSIDERED CONFIRMED UNTIL 24 HOURS AFTER ITS REQUIREMENT, BY MEANS OF THE CONFIRMATION OF 50% OF THE DAILY PRICES, IN BANK DEPOSIT OR DEBIT IN CREDIT CARD VISA, AMERICAN EXPRESS AND MASTERCARD.

THE ALTERATION OF RESERVATIONS, ARE POSSIBLE ONLY BY MEANS OF ANTICIPATED CONSULTATION OF AVAILABILITY AND CHARGING.

1. Tariffs

Our prices are established according to the period of service usage, apartment category and number of guests. Changes in the reservation dates, number of guests or apartment category, will result in price changes.

1.1. Our daily charges include:

. Breakfast served at the Restaurant Sol in the kitchen from 07:30h to 10:00h (Breakfasts for room service are charged apart).
. Use of sauna and pool in the fixed timetable at our reception.
. Use of 1 parking spot at our garage.

1.2 Extra Services

. The hotel has a bar and restaurant serving daily from 13:30hs to 22:30hs
. Every room has a minibar, being that it’s usage is charged apart (Please consult tariffs at our reception)

1.2. Time schedule for entrance and exit of apartments (daily charge)

. Entrance in the apartment from 13:00 PM
. Exit from the apartment until 11:00 AM

In case of wanting the assurance and facility of entering the apartment before 13:00 PM or exiting after 11:00 AM, it is necessary to reserve one extra night. The permanence at the apartment after 11:00 AM will result in charging of an extra day according to the tariff table at the counter.

2. CANCELLING AND NO-SHOW:

CANCELLING AND NO-SHOW UP IN DAYS OF HIGH AND LOW SEASON
THE PENALTY CHARGE FOR CANCELLING OR NO USAGE OF THE HOSTING.
(+) FROM 07 DAYS OF THE CHECK-IN..........CREDIT CARD FOR USE IN 90 DAYS.
(-) FROM 07 DAYS OF THE CHECK-IN...........RETENTION OF 100% OF THE PLEDGE.

IN CASE OF GIVING UP AT THE MIDDLE OF THE HOSTING IMPLIES A TOTAL PAYMENT OF THE REQUESTED PERIOD.


CANCELLING AND NO-SHOW UP IN PACKAGES OF NEW YEARS, CARNAVAL AND BANK HOLIDAYS
(+) FROM 15 DAYS OF THE CHECK-IN..........CREDIT CARD FOR USE IN 90 DAYS.
(-) FROM 15 DAYS OF THE CHECK-IN...........RETENTION OF THE 100% PLEDGE.

GIVING UP IN THE MIDDLE OF THE PACKAGE IMPLIES THE TOTAL PAYMENT OF THE SAME.

NO SHOWING UP OF THE GUEST AT THE INITIAL DATE OF THE RESERVATION WILL BE CONSIDERED AS GIVEN UP AND THE DAILY TARIFF IN QUESTION  WILL BE CHARGED.

3. FORMS OF PAYMENT:

50% OF PLEDGE, 24 HOURS AFTER REQUEST OF RESERVATION BY MEANS OF BANK DEPOSIT OR DEBIT IN CREDIT CARDS VISA, AMERICAN EXPRESS AND MASTERCARD.

FINAL 50% AT CHECK IN OF THE HOTEL.

WE ACCEPT ALL CREDIT CARDS AND DEBIT CARDS.

4. TIME SCHEDULE FOR REQUIREMENT OF RESERVATIONS AND CLOSING ACCOUNTS:

Reception: 08:00 AM ÀS 22:30 PM.

5. PRICES AND CONDITIONS OF PAYMENT ARE SUBJECTS TO CHANGES WITHOUT PREVIOUS ANNOUNCEMENT.

ONLY ANTICIPATED DEPOSIT PUNCTUALLY COMMUNICATED TO THE HOTEL GUARANTEE THE PRICES AND CONDITIONS OF PAYMENT.

I am aware and accept the reservation terms described above.